frequently asked questions

how long after purchase will artwork be ready?


online transactions take up to a week to be processed your artwork will be available shortly after your payment has been processed, unless it is in a current show. in that case, the artwork is available after payment has been processed and the show ended in the event that your order will take longer, we will notify you




can artwork be delivered?


unless p&p is specified for a specific artwork, all artwork is for collection; please select ‘collect from gallery’ at checkout if you cannot collect the artwork, please contact us to arrange a special delivery from december 2020 we are offering free p & p for all purchases over £50




what if artwork arrives damaged?


please refer to our terms & conditions




is more information about the artists and artworks avaialable?


for more information about any artwork, please contact us or visit the gallery for more information about an artist, please visit velorose.com first